Mahamantra Sugandh Vatika (“we,” “us,” or “our”) operates mahamantra.co.in. This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.
1. Information We Collect
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes:
- Identity Data: Name, username, or similar identifier.
- Contact Data: Billing address, delivery address, email address, and telephone numbers.
- Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
- Technical Data: IP address, browser type, and location data (collected automatically).
2. How We Use Your Data
We use your data solely for the purpose of:
- Order Fulfillment: To process and deliver your incense orders.
- Communication: To send you order updates, tracking IDs, and (with your consent) marketing offers via WhatsApp/SMS/Email.
- Improvement: To analyze website traffic and improve your shopping experience.
- Legal Compliance: To comply with tax and accounting requirements.
3. Data Sharing & Third Parties
We never sell your personal data to third parties. We only share data with trusted partners necessary to complete your order:
- Payment Gateways: (e.g., Razorpay) to process your prepaid transactions securely.
- Courier Partners: To ship your orders to your location.
- Technical Service Providers: To maintain the website’s performance.
4. Security of Your Data
The security of your Personal Information is important to us. We use industry-standard encryption and secure servers to protect your data. However, remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.
5. Cookies
We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
6. Data Retention
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, such as for fulfilling orders or maintaining tax records.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request the correction of incorrect data.
- Request the deletion of your account and associated data (subject to legal or tax retention requirements).
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Mahamantra Sugandh Vatika Pune, Maharashtra support@mahamantra.co.in